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Life Extension Australia’s call centre is available for you during office hours.

Office hours Monday to Friday 7:00 am – 3:00 pm (AEST) Australian eastern standard time. Our dedicated customer service representatives are ready to assist you with any questions or concerns you may have regarding order status, returns, address changes, and more. Call Toll-Free Australia: 1800 344 638  –  New Zealand: 0800 451 366


We’re dedicated to making sure you stay healthy and live better, and we’re here to answer any questions you may have. Need to know about our products and ingredients … or find out how to create a regimen of nutritional supplements, diet, and exercise that’s customised for your needs?

Call our Wellness Specialists at (0011) 1-800-226-2370. You can reach them from 8 a.m. to 1 a.m. weekdays and 9 a.m. to 1 a.m. weekends.
US Time Zone UTC/GMT -5 hours


If your in the area… Our Nutrition Center offers over 350 premium-quality, science-based Life Extension supplements and over 2,000 other trusted brand products, supplements, and health books. Call the Nutrition Center at (0011) 1 954-766-8144, or (0011) 1-888-895-4771.

Hours of Operation
Mon-Fri 9:00am – 8:00pm ET
Sat 9:00am – 6:00pm ET
Sun 11:00am – 5:00pm ET


We welcome any inquiries, questions, comments, or suggestions you may have, and we’ll reply within 1 to 2 business days using our form below. If you need immediate assistance, please call our toll-free numbers anytime during office hours. Office hours: Australia time: 7am – 3pm   New Zealand Time: 9am – 5pm

Australia toll-free:  1800 344 638 
New Zealand toll-free:  0800 451 366
International call direct line: +679 652 0546
Urgent after hours enquiries: +679 708 1279

Mailing Address:
Life Extension Pacific Limited
PO Box 1036
Sigatoka, Fiji


Contact us by using our message form


For more answers to frequently asked questions, please visit Life Extension’s FAQs. There you’ll find answers to such commonly asked questions as:

The unique ingredients included in Life Extension’s products are often years ahead of the products sold by commercial vitamin companies. Life Extension scientists analyze thousands of scientific studies every week to make sure their health-promoting formulas include the most advanced life extending ingredients in the world. They also interact with the world’s foremost gerontology researchers in order to obtain inside information about antiaging breakthroughs before these findings are published. Life Extension funds the most advanced anti-ischemia laboratory in the world, where antioxidant vitamins, hormones, and pharmaceutical agents are used to prevent free radical induced cellular damage.

The most popular multivitamin supplement is Life Extension Mix.

Life Extension Mix™ contains unique vegetable, fruit, and herbal extracts along with high quantities of amino acids, vitamins, minerals, and special antioxidants. Life Extension Mix formula is fortified with botanical extracts that help to maintain healthy cells via physiological processes separate from traditional antioxidants. Consumption of these types of plants is being recommended based on research emanating from the most prestigious medical centers in the world.

This super potent antioxidant formula is light years ahead of any multivitamin supplement on the market. Since 1983, Life Extension Mix has been reformulated countless times to take advantage of scientific breakthroughs uncovered by Life Extension scientists. In 1985, the carotenoids lycopene and xanthophyll were added to Life Extension Mix. In1995, Life Extension Mix was reformulated to include even more potent extracts of lycopene and xanthophyll, along with a 22 to 1 broccoli concentrate and numerous other enhancements. In 2004, Life Extension Mix had the most extensive revision to date. The updated formula contains sesame lignans which have a broad range of applications in human health. This includes increasing human tissue levels of vitamin E by facilitating carrier proteins in the liver to deliver nutrients to cells throughout the body.

Chromium, magnesium and biotin are nutrients required to maintain optimal blood sugar levels. The updated Life Extension Mix provides 500 mcg of chromium (compared to 200 mcg in the previous version), a more absorbable form of magnesium, and the same high potency of biotin. A review of studies showing benefits for chromium supplementation revealed that doses exceeding 200 mcg a day are required for optimal effects. Life Extension Mix costs members less than other multinutrient formulas, which do not contain such nutrients as lycopene, xanthophyl (lutein extract), and broccoli.

From time to time over the years the question has been asked if higher than average ambient temperatures [hot summer days] have a negative effect on the potency/stability and safety of Life Extension products.

Whilst we do understand customer’s concerns, it is a misconception that any aspects of the quality of the products would be negatively affected. Life Extension’s Quality Assurance & Quality Control [QA/QC] team in 2014 carried out both internal and external studies titled “Effects of Extended Heat Exposure on LE Products.” Based on the results
of these studies, short term exposure to summer temperatures during shipping is highly unlikely to have any negative effect on LE products.

Since oil-based products are the most susceptible to heat, our Super Omega-3 EPA/DHA, and Vitamin D3 softgels were chosen for the study. The protocol was executed for an eight-week period, where the products were placed outside for the duration of the study. The average exposure temperature was 30.1 degrees celsius, with a peak of 39.6 degrees celsius.

Both products were tested at two-week intervals for potency, and the Super Omega-3 product was also tested for peroxide values (a marker of oxidation and rancidity). It was found that at every 2-week testing point, including the final 8-week test, both products exceeded the label claim for potency. Additionally, the peroxide value for the super-omega-3 showed only a barely detectable change, with a value far below the specified threshold. Also, only at the 8-week mark did they experience minor changes in physical appearance and clumping. Overall this study showed the exceptional stability of Life Extension products.

Additionally, in the summer of 2016, Life Extension’s Quality Assurance & Quality Control (QA/QC) team did an internal study, “Effects of Extended Heat Exposure on LE Probiotics.” While research indicates that the quality of probiotics will not lessen during transportation at various temperatures, we took it a step forward by investigating our multi-strain probiotic product, FLORASSIST® Balance, which also contains lactic acid bacteria like that in our other probiotic formulations. The protocol was executed for 4-weeks during the peak summertime season of July-August. The average exposure temperature was 31.6 degrees celsius, with a peak of 39.1 degrees celsius. The product was tested for CFUs (Colony Forming Units) by an independent contract lab at weekly intervals.

At every weekly testing point, including the final 4-week test, the product exceeded the label claim for CFU. The specification for this item is 15 billion CFU, and at every point tested, it exceeded specifications. Based on the results, this probiotic remains stable when exposed to high heat for short periods of time. As such, exposure to heat during shipping transportation of this product will not affect its stability. Therefore, loss of potency or effectiveness due to short-term exposure to high temperatures is unlikely to be of concern for all of our products.

For a foundational supplement regimen, Life Extension suggests starting with a multivitamin, CoQ10, and fish oil supplement. A multivitamin is the cornerstone of every nutritional program, and it should provide all of the essential vitamins and minerals for one’s daily needs, with the exception of calcium. The most comprehensive formula that we have to offer is our Life Extension Mix. For calcium, we suggest considering one of our Bone Restore formulas. For convenience and cost savings, we offer our Core Health Essentials Kit, which provides a 30-day supply of the following four products: Two-Per-Day, Super Omega-3, CoQ10, and Super Bio-Curcumin.

Life Extension Mix is available in powder, tablet, or capsule form. Take three scoops of Life Extension Mix Powder per day, one with each meal. The tablet version has a serving size of eight per day, and it is suggested to take three with breakfast, two with lunch, and three with dinner. If you prefer capsules, the serving size is twelve per day, and it is suggested to take four with breakfast, four with lunch and four with dinner.

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