Collection of Data
We may collect and maintain any personal information you enter on our Website or provide to us in some other manner. For example, when you make a purchase from Life Extension Pacific or request a catalogue, we collect information that you volunteer such as your name, payment card information, billing address, email address, mailing address, phone number, and other information necessary to process your order or send you a catalogue.
Non-Personally Identifiable Information
We may also collect certain non-personally identifiable information via the Website, such as Website usage activity and preferences, also known as profile or demographic data, the IP address assigned to the computer visiting the site, the type of browser used by a visitor, the web page from which you came, and the operating system running the user’s connections to the service. This data is not linked to you. This helps us make the Website as useful as possible.
The Website uses small files called “cookies,” which are pieces of information that your browser receives from websites and stores on your computer’s hard drive. Use of this technology helps us recognise you when you visit our website and thus allows us to personalise your online experience. For example, by storing cookies on your hard drive, you’ll return to a specific website with the same settings you used on a previous visit. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Website, or that we may put on our Website in the future.
What We Do With Data
The information we receive allows us to tailor our product offer and improve your shopping and browsing experience, making your experience easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customise the content and layout of our pages, notify you about updates to our Website and products, and provide you with marketing information.
How We Share Data
We take reasonable and appropriate measures to help prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
How We Respond to “Do-Not-Track” Signals
Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.
The Life Extension Website is not directed to or personal information knowingly collect from children under 13 years of age.
All Life Extension email correspondences offer recipients a link to opt out of future mailings, or you may click here to opt-out. You may also choose to block all Life Extension Pacific e-mails by calling 1800 344 638. However, if you opt out, we may still send you non-promotional emails, such as emails about your purchases or account.
How to Contact Us
Contact us on our Toll Free numbers:
Australia – 1800 344 638
New Zealand – 0800 451 366
Urgent After Hours enquiries: (not toll free)
After hours – +679 708 1279
Or you can email us at [email protected] If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone.
Life Extension Australia